Our Name BolgiaTen is taken from Dante’s Inferno but we reside in a ‘Data Inferno’ not Dante’s Inferno. In Dante’s version of the Inferno, Dante and Virgil enter the last and tenth Bolgia of the Eighth Circle, which is the home of The Falsefiers. The Falsefiers are divided into four subgroups:
BolgiaTen is based in the realms of Big Data Analytics and Innovation which are the fundamental enablers of our thoughts, process and Innovation developments. We see BiolgiaTen as the end state beyond the ‘Data Inferno’ where we can expose truth and excellence in actionable insight through examination using our four states of the tenth Bolgia; BolgiaTen Data Analytics D3P®:
Join us in exploring data through this examination lead approach participation and interaction. We hope our blogs will form a useful stimulus to your thinking and you will join us in this exciting journey.
BoligaTen is an advisory and consulting organization focused on helping companies adopt industry best practices such as TM Forum’ Frameworx, IET, IEEE, CCITT (ITU), BCS and others. Adopting collaboratively developed best practices and achieving the expected results has proven to be challenging, as frameworks are typically only defined to a generic and conceptual level; that is, documentation, guides and training are nonspecific and so not business focused for your particular organisation.
Bolgiaten have developed a unique approach to implementation of Value based outcomes through Big data analytics. When applied to satisfy Social Media, Mobility, Analytics & Big Data and Cloud, support material becomes more limited. BolgiaTen helps organisation drive beyond the generic to the specific, whilst observing Global Best Practice through an ambidextrous engagement model.
Social media allows Businesses and people to connect and interact in all possible ways and combinations. Businesses interacting with Customers utilizing social media technologies enables the collection of data on preferences that gives numerous potentials forming new relationships. Every interaction generates data that might be interesting for the business to capture for use in Customer Experience Management, Revenue Management, Product Life-Cycle Management and more.. The interaction benefits the Customers by enabling them them to have access to other customers’ experience and comments in the social network.
Mobility is bringing employees, customer and users closer to businesses. Access to application and data from any device and connection type is also giving businesses the opportunity to interact with their customers, employees in much more engaging ways. Mobility is made possible by the combination of broadband (wired and wireless) and solid state technologies for any device, and as businesses take advantage of the technologies to offer “ecosystem based business services” the value to Customers and businesses excels.
New approaches to ETL and enrichment of data collected from social media, communications networks, on-line shopping all forming Big Data. New technologies like Hadoop, and visualization are allowing correlations, and expose information beyond the capabilities of conventional Business Intelligence and Data Warehouse environments. This gives an opportunity to explore level of analytics not previously possible and which in turn create business value and innovation through improved cognitive information and decision making.
Cloud computing provides business value, Customer value and operational value as an enabler of efficient, self managed application environment.
Cloud computing based platforms and software services have the potential to remove complexity, risk, and technical barriers to to operational support applications. Importantly, it enables incremental iterative development of "Apps", which makes it also attractive for adjunct BSS and OSS projects.
SMAC give service providers of communication, media, entertainment etc. a unique opportunity to define an “Ecosystem” across the SMAC in which they can offer a combination of products and services that provide Customers and users with a synergy value greater that the sum of its components.
Operationally SMAC gives untapped possibilities to:
Develop leaner Operational environment
Intelligence for Customer Experience analysis
Proactive Products lifecycle management
Resource demand and development
Paul is a Veteran Technology Entrepreneur, he has created, enabled and sold a series of successful International Telecommunications, Technology Operations, Software and Consultancy practice and continues to invest in early stage entities. He is the Founder and Chairman of BolgiaTen.
‘The Professor’ is the Global Ambassador for the ™ Forum with responsibility for Big Data Analytics. Customer Experience and Innovation he is also currently the Head of the Data Analytics Group at TM Forum. In 2010 he was awarded a Professorship by the School of Mathematics and Computing at Liverpool John Moores University for work surrounding University technology spin-out companies. He is a Fellow of the Institute of Engineering and Technology and considered a Global expert within the Digital Media, Data Analytics, Blockchain, B-OSS, SaaS and Computer/Internet Security. He works closely with Global Venture Capital and Private Equity Groups to identify and exploit opportunities in these markets.
Cato co-founded BolgiaTen from having been responsible for TM Forum Frameworx adoption. For the past three years Cato has worked with TM Forum engagement managers positioning and delivered support programs adopting TAM, eTOM, SID and Integration for strategic and tactical purposes into CSPs business and operational environments. Cato’s experience spans from complex enterprise systems sales and account management to working for CSPs to Consulting CSPs on strategic IT systems specifications.Contact
Senior Consultant - Subject Matter Expert Business Process Management
With over 30 years in Telecoms/IT project management and customer service Steve has proven track record of providing strong leadership to improve management, and business delivery processes to ensure successful outcomes. Having worked in the public and private sectors from telecoms to higher education, Steve firmly believes that customer opinion and expectation are key drives for change and innovation in any organisation. He is a member of the Institute of Engineering and Technology and a member of the Association for Project Management. Steve is a TM Forum Subject Matter Expert and uses Frameworx to provide a structured approach to innovation change and consolidation of business processes within an organisation.